Moving Pets to Hawaii: Frequently Asked Questions (FAQ)

Continuing our Moving Your Pet to Hawaii Guide, below are 11 frequently asked questions that will help you understand the process better, and hopefully make the move go smoothly and be less stressful. If you have any questions that are not listed below, feel free to ask in the comments.

  1. How much does it cost to move pets to Hawaii?
  2. Is there an age requirement for pets moving to Hawaii?
  3. Are there any pets that shouldn't be transported to Hawaii?
  4. What is the best way to transport pets to Hawaii?
  5. Where do pets fly in the aircraft?
  6. What is Direct Airport Release and the 5 Day-or-Less Program, and what's the difference between them?
  7. Can my pets be housed together for the 5 Day-or-Less Program?
  8. Where is the Airport Animal Quarantine Holding Facility on Oahu?
  9. What are the airline requirements for pet kennels?
  10. What are the requirements for moving other animals to Hawaii, like rabbits, birds, horses, etc.?
  11. Do any companies offer to help with the Hawaii pet relocation process?

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1. How Much Does it Cost to Move Pets to Hawaii?

This depends. Each airline charges its own fee to transport pets to Hawaii. It can cost anywhere from $200 to over $1,000 per pet depending on where you’re departing from, where your animal will be in the aircraft, etc. Direct Release at the airport is $165 per pet, it’s $224 for the 5 Day-or-Less program, and $1,080 for the full 120-day quarantine. All pets arriving before the eligible date of entry will be quarantined and charged $14.30 each day in addition to program fees.

The below pricing are fees for animal quarantine once your pet is already in Hawaii. They do not include airline fees or vet fees.

Direct Release: $165 5 Day-or-Less Program: $224 Full 120-Day Quarantine: $1,080 *Early Arrivals: $14.30 per day plus $224 **Neighbor Island Inspection Permit: $145 + Inspection Fee (if applicable)

*Animals arriving early, before qualifying date **Neighbor Island Inspection Permit is for Direct Release & the 5 Day-or-Less Program only

You may pay the required fees on-site at the airport; however, for faster processing you can mail a cashier’s check or money order (payable to: Department of Agriculture) to the Animal Quarantine Station with the required documents 10 days or more prior to arrival (see Step 6). Payment must be made for the exact amount and submitted with Form AQS-278 Dog and Cat Import Form to ensure proper credit.

If you are unable to pick up your pet upon arrival, your pet will be transported to Halawa Valley, to the Animal Quarantine Station (see contact information), or to an approved animal holding facility on neighbor islands. If a pet stays between 0 and 5 days, the cost will be $224. Fees for any additional days will be $18.70/day.

Please Note: There are no discounts for multiple pets. There are also no discounts for owners that provide food for their pet. The U.S. Department of Defense may reimburse active duty military members with dogs or cats up to $550 per family for quarantine expenses. Military members should check with their command on whether this is available to them.

Let's say that you have one cat that you want to move to Hawaii. The below pricing is a rough estimate of what that might cost if you chose to do Direct Airport Release and were flying to a neighbor island (not Oahu).

Vet Fees:

Tick/Flea Meds: $25 Rabies Vaccinations: $45 (x2) = $90 Microchip: $42 OIE-FAVN Blood Test: $250 Health Certificate: $65 Lab Testing: $90

Traveling Fees:

Airline-Approved Pet Kennel: $75 Airline Ticket: $350 Direct Release: $165 Neighbor Island Inspection: $145

Total Cost: $1,297 --

2. Is There an Age Requirement for Pets Moving to Hawaii?

Young animals (less than 10 months) are unlikely to be able to complete all the requirements on the checklist due to vet recommended ages to safely vaccinate, administer blood tests, or even tag them with a microchip.

Even if you receive clearance from your veterinarian to begin the vaccines and take the blood test right away, you are looking at a minimum of 4.5 months more before young animals have cleared all the conditions, since 120 days must pass after the blood test is received at the lab before your pet is eligible for the 5 day quarantine.

If you have a service or guide dog, the OIE-FAVN rabies blood test must be done after the animal is 12 months or 1 year of age. For all other animals, there is no age requirement for this blood test. --

3. Are There any Pets that Shouldn’t be Transported to Hawaii?

Yes. Sometimes it’s too risky to transport certain animals on an aircraft and to Hawaii. These include:

  • Animals with special conditions: Very young (less than 9 weeks of age), very old, chronically ill, or debilitated pets.
  • Animals that are 40+ days pregnant. Pregnant animals past 40 days gestation are not allowed to enter the State of Hawaii. Pets that are discovered pregnant during quarantine will be held at an approved veterinary facility at the owner’s expense.
  • Prohibited animals & breeds. Non-domestic dogs and cats and hybrids such as wolf, wolf cross, Dingo, Bengal, Savannah, etc., are prohibited to enter the State of Hawaii.
  • Pets that are sensitive to hot temperatures. Owners with pets that experience difficulties in hot environments (typically, short-nosed breeds like Pugs, Persians, etc.) should use caution whenever shipping pets to the islands. Owners of pets with these or other special medical requirements must register and arrange for quarantine of their pet at an approved veterinary hospital before arrival. High temperatures associated with high humidity usually peak during the summer months (May through October).

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4. What is the Best Way to Transport Pets to Hawaii?

This is for you to decide. Several commercial airlines offer to transport pets to Hawaii, with pet services that include climate controlled, pressurized, and comfortable areas to hold them. United Airlines and Alaska Airlines are commonly recommended for transporting pets to the islands, but the best airline depends on where you’re departing from, how many pets you are bringing, what time of year you are planning on arriving in Hawaii, etc.

Be sure to do your research, ask questions, and have everything as organized as possible before selecting which airline you will fly with. This will ensure the smoothest move possible. It is important to know that most airlines require guests with pets to book well in advance (at least 20-30 days, sometimes 45 days). This is another reason why planning ahead and not waiting until the last minute is so important.

If you have a pet that weighs more than 70 pounds, or one that would not appreciate being put under the seat in front of you, like a Great Dane, and you do not want them to fly them as cargo, the only other options are to charter a private jet, arrange for special flight services, or pay for a private cruise. All of these options are obviously pricey.

Remember, airlines fly pets to Hawaii every day. Usually the move causes more stress to the pet owner than it does the pet. Pets are successfully flown to Hawaii all the time and can quickly recover from the trip. As long as you plan ahead, have all your paperwork in order, and meet all the quarantine and airline specifications, moving your pet to Hawaii will smoothly pass and soon be a thing of the past.

Note: Kevin O’Brien of PetRelocation.com, which specializes in pet transport, said: “Sedation is by far the worst possible thing you can do to your pet before their long flight. Sedation, mixed with altitude, creates a dangerous cocktail that prevents the animals from using their natural ability to regulate their body temperature and to control their own stress. We suggest that the human take the pill, as the pet will have a better experience than most humans when flying with commercial airlines.” --

5. Where Do Pets Fly in the Aircraft?

There are no requirements from the Department of Agriculture Animal Quarantine as to where your pet is allowed to be in the aircraft; this is determined by each airline.

Some airlines will allow animals to fly in the cabin as long as they fit properly under the seat at your feet, and the combined weight of both the kennel and the animal is less than 70 pounds. Most only allow a certain number of pets per flight and the number can change depending on the time of year, so make sure to inquire early on.

There are also pet travel restrictions for certain types of animals (short-nosed breeds especially), depending on the airline, when temperatures are too hot or too cold. If your pet is to undergo the full 120-day quarantine program, they are not allowed to fly in the cabin of the airplane.

If your pet is able to fly in the cabin, be conscious of where you are seated on the plane. Sometimes flying first-class is the best way to transport your pet (if they are allowed in the cabin) due to increased attention by flight attendants and more space. If you aren't flying first class, we recommend getting a window or center seat, where the under-the-seat space is better than the aisle seat.

Note: Always opt for your pet to ride in the cabin, if possible. --

6. What is Direct Airport Release and the 5 Day-or-Less Program, and What’s the Difference Between Them?

Both programs allow you to spend as little time as possible away from your pet; however, they are not quick quarantine programs for pets. Every pet being imported into Hawaii must wait 120 days (4 months) starting the day after an approved lab receives the blood sample for the OIE-FAVN test before entering the state, in addition to meeting all the other Hawaii pet quarantine requirements.

Instead of paying extra fees and having your pet held in quarantine for four months, which was required in the past, you have the option of letting your pet spend the waiting period at home before being brought into the state of Hawaii. Only then, after all of the other Hawaii pet quarantine requirements are met, do you have the option of a Direct Airport Release, or 5-Day-or-Less program.

If your pet arrives early in Hawaii your pet will not qualify for the 5 Day-or-Less program or Direct Airport Release, and fees apply for each day your pet is kept ($14.30/day).

Direct Airport Release vs. 5 Day-or-Less Program

Any pet qualified for the 5 Day program is qualified for Direct Airport Release. So what’s the difference?

Direct Airport Release. This means that you plan on taking your pet home with you before you leave the airport. Pets qualified for Direct Release are picked up at the Airport Animal Quarantine Holding Facility (AAQHF) at the Honolulu International Airport. (Or at an approved animal holding facility for Direct Release on neighbor islands - be sure to ask where to pick up your pet.)

To ensure your pet is qualified for a Direct Airport Release, make sure you have followed all of the necessary steps for Hawaii pet quarantine before arriving in Hawaii. Your pet will need the required vaccines, paperwork, etc., and must have completed the necessary waiting period.

5 Day-or-Less Program. The 5 Day-or-Less program is for those that may need a couple of days to get situated after they arrive in Hawaii before they want to pick up their pet. Your pet will still need to have all the required vaccinations, paperwork, etc., and must have completed the necessary waiting period before arriving in Hawaii.

Unless you make arrangements before arrival with the Airport Animal Quarantine Holding Facility, pets in the 5 Day-or-Less program whose final destination is Oahu will be brought to the Animal Quarantine Station in Halawa Valley and are available to pick up after all documents are received and verified (see contact information).

Any animal prepared for the 5 Day-or-Less program is eligible for Direct Release after paying a $165 fee. It is important to know, however, that once the airport releases a pet they can no longer take the pet back, even if the owner has no place to go or take it.

If you have to spend a couple of days in a hotel or at a place that doesn’t allow pets, you may want to consider letting your pet stay at the Animal Quarantine Station for a few days. It is a $224 flat rate fee for an animal that stays up to 5 days at the AQS. Fees for any additional days will be $18.70/day.

Direct Airport Release: $165 5 Day-or-Less Program: $224

Note: Be sure to specify which one you would like for your pet on the Dog & Cat Import Form. --

7. Can My Pets Be Housed Together For the 5 Day-or-Less Program?

Not if your pet will be staying at the Animal Quarantine Station on Oahu. There are privately owned & operated quarantine facilities that may have different rules (inquire to find out for sure), but if your pet will be at the Animal Quarantine Station, they told us the following:

“We must keep the pets separated, but in kennels next to each other, so that we can monitor how much each animal is eating and drinking and if it is going to the bathroom. We can’t determine those things when 2 animals are housed together."

Remember, any animal prepared completely under the 5 day program is eligible for Direct Airport Release for the $165.00 fee. The 5 Day-“or-Less” program was set up because too many people arrive with the assumption that you can simply take your pet to any hotel. Once a pet is released from the Animal Quarantine Station, the AQS cannot accept your pet back even if the owner has no place to take the animal.

That is what the 5 day program is for and the fee is a $224.00 flat rate for up to 5 days stay in quarantine while an owner finds a place to house their pets. The pet can be released before the 5 days are up if the owner finds housing right away.

If you really feel like your pets need to stay together, you might be able to arrange for a Direct Airport Release, and if you're unable to pick them up right away, have them housed at a place that would allow them to be together, like at a veterinary hospital or through an intermediate handler.

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8. Where is the Airport Animal Quarantine Holding Facility on Oahu?

Once in Hawaii, many pet owners find that the most difficult part is locating the quarantine office. It is located on the ground level down the road, on the Ewa Service Road, between the international (main terminal) and inter-island terminals (808-837-8092). See the map to the Animal Quarantine Station.

The airline is responsible for bringing all arriving animals (even Direct Release) to the Airport Animal Quarantine Holding Facility. Pets allowed to fly in the passenger cabin will be taken by airline personnel upon landing and will be transported to the AAQHF.

Animals must be kept in carriers at all times while on airport property. If your pet is going to be kept at the airport facility, you are allowed to call to check in on your pet (808-837-8092). The facility is staffed 24-hours a day. --

9. What Are the Airline Requirements for Pet Kennels?

We recommend you always check with the airline you’re traveling with for their pet kennel requirements before purchasing a pet carrier. Every airline has different requirements.

It is important to know that just because a manufacturer says a kennel is “airline-approved,” it doesn’t mean it is approved for domestic, international flights, etc. Be sure to do the necessary research before purchasing a pet kennel.

For pet kennels, make sure you:

1. Choose an appropriate kennel size. Your pet must be able to stand, turn, and lie down in a natural manner. If you have a pet that has a short nose (Pug, Persian, etc.), it is recommended that you select a kennel that is 2 times larger than needed, so they don’t overheat. Some airlines only allow kennels that have certain dimensions, so again, be sure to check with your airline for their requirements.

2. Choose an airline-approved kennel. Kennel requirements for pets riding in the cabin are a little different compared to kennels required for pets riding in cargo (see more information below). If your pet will be riding in both the cabin and cargo during the journey, make sure you have 2 different airline-approved kennels.

Airline Required Pet Kennel Features

If you would like to use a kennel you already have, or plan on building one, it has to have the required airline-approved features. If you find that your kennel doesn’t meet these requirements, make sure you modify your pet kennel correctly so that it does. Watch this video on preparing your pet kennel for an airplane for further information.

Required Pet Kennel Features for Riding in the Cabin:

1. Appropriate size (pet should be able to stand, turn around, and lie down) 2. Leak-proof 3. Escape-proof 4. Absorbent material on the bottom of the kennel (Dry-Fur Travel Pads are recommended)

Required Pet Kennel Features for Riding in Cargo:

1. Appropriate size (pet should be able to stand, turn around, and lie down) 2. Leak-proof 3. Escape-proof 4. Absorbent material on the bottom of the kennel (Dry-Fur Travel Pads are recommended) 5. Can be made of wood, thick plastic, or metal (no completely metal wire cages, though) 6. 1-inch spacer bar around the kennel 7. Held together with metal hardware (no plastic pegs) 8. 1 metal door that can be securely fastened (cannot be located on top of kennel) 9. Food & water trays that attach to the door (so pet can be fed/given water without opening door) 10. One small hole near each corner of the door for inserting cable-ties to ensure the door stays closed. 11. Ventilation on all sides that equals 16% of the kennel’s total surface area

Unapproved Pet Kennel Features

The following list contains features that can’t be used on pet kennels if they will be boarding an aircraft. See examples of unapproved airline pet kennels to make sure you don’t accidentally use one.

  • Kennel cannot be made entirely of metal wire caging
  • No plastic doors, bolts, attachments, etc.
  • Cannot be collapsible or foldable (only approved if your pet is in the cabin)
  • No wheels
  • No door on top of the kennel (only one door is allowed)
  • No battery-powered fan

What to Include with Your Pet Kennel

Below are 8 things you need to do in order to prepare your pet’s kennel for the aircraft. Numbers 1-7 need to be completed before you arrive at the airport. Number 8 is to be done when your pet is in its kennel and ready to be handed over to airport personnel. When preparing your pet’s kennel for an airplane, be sure to:

1. Put absorbent material on the bottom of the kennel. Messy shavings are not allowed (hay, wood, straw, etc). Pet travel pads are recommended, however, a clean towel works nicely, too.

2. Check kennel hardware. Replace any plastic pieces with metal pieces (bolts, door, etc.)

3. Place appropriate stickers on pet kennel(s). You will need at least 4 large print stickers including:

  • Live Animal” sticker - 1 on top, at least 1 on side (2 total)
  • This End Up” or up-arrow sticker on at least 2 sides (2 total)

  4. Tag your kennel(s) with the appropriate information. It is recommended that you include a copy of your pet’s paperwork in a large ziplock bag and securely attach it to the kennel. Be sure to include the following in a place that is visible and can be easily read:

  • Pet Name
  • Identifying Information (Anything you feel airline personnel should know - keep it short)
  • A current photo of your pet
  • Your Name
  • Name of the person who is picking up your pet (if it’s not you)
  • Local Address
  • Your Contact Phone # (& number of the person who is picking up your pet)

  5. Hang food and water tray (or divided tray) on the inside of the kennel door. Try to put it in a place that is easy for your pet to reach it and where it is less likely to spill. It is recommended that you either fill up your pet’s water dish and put it in the freezer the night before the trip, or add some ice cubes to the water dish right before you hand your pet over to airline personnel. This will hopefully eliminate spills and ensure that your pet has water throughout most of the flight. You can even use a pet water bottle in the kennel, but make sure it is the "no-leak" variety, so your pet's kennel will stay dry.

6. Secure one sealable, clear plastic bag to the outside of the kennel with your pet’s food (wait until moving day to complete this step). If your pet will need medication during the flight, you may want to put it in a smaller plastic bag (sandwich or snack size bag) inside of the larger food bag (gallon ziplock) with a short set of instructions.

7. Include a “Shipper’s Declaration” label. This will tell airline personnel both how to feed and give water to your pet, and when your pet was last given food and water (wait until you arrive at the airport for the latter). The USDA requires you to do this within 4 hours of check-in. If your pet should not be given food or water, be sure to include written instructions/verification from your vet. This would be a good place to include any medication specifications for your pet, too.

8. Secure the kennel door. Use 4 hand-releasable cable ties to place through the holes at the corners of the kennel door so it is properly secure (to be done on moving day once your pet is in the kennel).

Note: It is important to always check with your selected airline on their kennel specifications and requirements for transporting pets to Hawaii. All airlines only allow one pet per kennel.

Preparing Your Pet for Traveling in a Kennel

It is highly recommended that you begin crate-training your pet at least 30 days before your flight. This way your pet will be comfortable with being in a kennel and you can make sure there is no way your pet can escape.

In the rare case your pet gets out of its kennel, you want to be sure they have a collar and tag on and that it has your current contact information on it. Be sure to double check that your pet’s collar and tag have the correct address and phone number before the trip. If your pet isn’t used to wearing a collar, you might want to “collar-train” them a month or so before the trip. It is recommended that your pet has a collar that won’t easily snag or get caught on the kennel door.

Also, make sure you trim your pet’s nails before the flight for added safety. Especially if your pet has to ride in cargo, if you’ve followed the above, you will feel confident that you did everything you could to make the trip as comfortable as possible for them. --

10. What are the Requirements for Moving Other Animals to Hawaii, like Rabbits, Birds, Horses, etc.?

Animals besides cats are dogs are allowed to be transported into Hawaii, but must follow specific guidelines and usually require one or more permits. There are also time requirements as to when you need to acquire and submit the permits. Make sure the animal(s) you are trying to bring with you is allowed, or fines and possibly jail time will be the consequence.

Here are some helpful resources for you:

  Note: Domesticated rabbits do not require an import permit, but they do require a health certificate issued within 7 days of arrival in Honolulu.

Bird Requirements

Many bird species are not allowed into the State of Hawaii (see what bird species are not allowed) and the bird species that are allowed must enter under certain conditions. Bird species that are allowed usually require 2 permits:

  1. Plant Quarantine Import Permit (Form PQ-7)
  2. Poultry and Bird Permit, also known as a West Nile Virus Import Permit (from the Livestock Disease Control Branch)

  An Import Permit is required before birds arrive in Hawaii. You can get one by mail, email, or you can download the Import Permit. There are slightly different requirements if you are importing a bird from a foreign country; however, all birds arriving in Hawaii must comply with the U.S. Department of Agriculture regulations.

Mail:

Plant Quarantine Branch Department of Agriculture 1849 Auiki Street Honolulu, Hawaii, 96819

Email: hdoa.info@hawaii.gov

Hawaii is concerned that imported birds may be infected with the West Nile virus and do not want the virus transmitted to native Hawaiian birds. To reduce the chances that a West Nile virus infected bird will be transported to Hawaii, most types of birds entering Hawaii must complete a pre-arrival isolation requirement of 7 days (168 hours), within 1.5 days (36 hours) of entry, and will need a Poultry and Bird Permit.

Exceptions to the 7 day pre-arrival isolation requirement include:

  • Hatching eggs & day-old birds
  • Chickens, pheasants, quail, chuckers, rock doves (domestic pigeons), and budgerigars that are older than 4 weeks

  If your accredited vet issuing the Certificates of Veterinary Inspection, or hatchery agents, need more information, they can contact the Livestock Disease Control Branch, Import & Compliance Section, for necessary entry requirements (see contact information below). They can also request the Poultry & Bird Import Permit 10 days or more prior to the scheduled shipping date.

General requirements for bringing a bird to Hawaii include:

  • Within 2 months (60 days) of shipment a Certificate of Veterinary Inspection (CVI) must state that birds were not vaccinated for any disease with a vaccine containing a live agent.
  • The CVI must list each bird’s identification number (leg band, wing band, or microchip) and must state that the birds are “free of external parasites.”
  • 7 days (168 hours) prior to arrival birds must be kept in isolation from mosquitoes under the supervision of an accredited veterinarian and then must enter Hawaii within 1.5 days (36 hours) after the isolation period.
  • All shipments must be in new mosquito-proof containers or containers that have been thoroughly cleaned to the satisfaction of the accredited veterinarian issuing the CVI.
  • Once in Hawaii, all birds must be kept isolated from other resident birds for 1 month (30 days) at the importer’s premises.

  Note: Canaries, finches, budgerigars, lovebirds, cockatiels, and doves are exempt from the individual identification requirement.

Poultry Requirements

When referring to importing poultry to Hawaii, poultry is defined as: pigeons, ducks, geese, and birds of the order Galliformes. General poultry requirements include:

  • Within 2 months (60 days) of shipment they cannot be vaccinated for any disease with a vaccine containing a live agent.
  • Within 1 month (30 days) of entry poultry must have been tested for Pullorum-Typhoid disease with negative results, or be from a flock having a Pullorum-Typhoid clean rating in a state or national plan.
  • Within 2 weeks (14 days) of entry non-commercial chickens are required to be test-negative for Newcastle’s disease virus by the hemagglutination inhibition assay.
  • Each bird must have an individual identification device (wing or leg band) and the numbers must be listed on the Certificate of Veterinary Inspection (CVI) - doesn’t apply to day-old birds.
  • Must be “free of external parasites” and stated in the CVI.
  • Once in Hawaii, poultry must be isolated from other resident birds for a period of 1 week (7 days) at the importer’s premises.

  Livestock Disease Control Branch (Import & Compliance Section) Contact Information Phone: (808) 837-8092 Fax: (808) 837-8094 Email: hdoaic@hawaii.gov

Shipping Birds to Hawaii

You are not allowed to import birds or poultry through the U.S. Postal Service. (Chicken hatching eggs and day-old chickens are the only exceptions.) The only entry port for birds and poultry is at the Honolulu International Airport at the Airport Animal Quarantine Holding Facility (AAQHF). Airline personnel will bring the birds to the AAQHF for proper inspection. Animals that fail to meet Hawaii’s entry requirements will be returned to their original port of entry in the U.S. or foreign country.

Airport Animal Quarantine Holding Facility Contact Information (For Bird & Poultry Inspection.) Phone: (808) 837-8092 Email: hdoaic@hawaii.gov Hours of Inspection: 7:45 AM – 4:30 PM daily, including weekends and holidays Location: See Airport Animal Quarantine Map

Livestock Requirements

Want to bring your dearly loved family horse to Hawaii with you? What about your irreplaceable pot-bellied pig? The State of Hawaii is a state that is free of brucellosis, tuberculosis, and pseudorabies. In order to maintain this status, there are several requirements for bringing livestock to Hawaii. Make sure to read the specific requirements for the animal you wish to bring into the State, as each species has slightly different requirements.

The general requirements include:

  • All animals arriving in the State of Hawaii must have a Certificate of Veterinary Inspection (CVI). The CVI must be signed by an accredited veterinarian, must be 1 week or less old, and must state that all relevant requirements have been fulfilled.
  • An Import Permit (Form PQ-7) is needed prior to shipment.
  • Porcine Epidemic Diarrhea Requirements & Vesicular Stomatitis (VS) Requirements have been met.
  • The animal must be tested for and be free of common breed diseases and sicknesses.
  • The animal must have been treated for and be free of external parasites.
  • A necessary identification tag (ear tag, an official individual animal breed registration tattoo, or slap brand). All identification numbers need to be recorded on the CVI.
  • Most animals are required to enter the State only through the Honolulu International Airport.
  • Click for information on transporting livestock by air.

  The following statement needs to be on the Certificate of Veterinary Inspection (CVI) for all livestock entering the State of Hawaii from any state where vesicular stomatitis (VS) has been diagnosed:

“The animal(s) represented on this certificate has not originated from a premises or area within 10 miles of a premises under quarantine for vesicular stomatitis (VS) within the past 20 days. I have examined these animals and have not observed lesions or clinical signs of VS.”

The Division of Animal Industry (Hawaii Department of Agriculture) Contact Information Phone: (808) 483-7106 Phone: (808) 483-7113 Email: hdoaic@hawaii.gov Address: 99-941 Halawa Valley Street Aiea, Hawaii, 96701-5699

For Hawaii’s requirements for importing other animals not listed, please visit the State of Hawaii Animal Industry Division website. These may include:

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11. Do Any Companies Offer to Help with the Hawaii Pet Relocation Process?

Yes, there are some companies that offer pet relocation services to Hawaii. They can do as little as fill out the required paperwork, or as much as help coordinate the entire move. I will say that all of the companies had some kind of negative online review, but they also had several positive reviews. Most of the negative reviews had to deal with the companies handling the pets...I would highly recommend you personally handle as much of your pets' move as possible. Research the company you are thinking of hiring and make sure you like their customer service when you interact with them.

Hopefully one of the following companies will provide excellent service to you:

Recommended

1. Happy Tails Travel is the company I would recommend first. They are Better Business Bureau accredited. They have no complaints filed with the Better Business Bureau, but did have one negative Yelp review.

2. PetRelocation.com is another recommended company to use when moving your furry friend to the islands. They are not currently accredited with the Better Business Bureau, but have several positive Yelp reviews and have been featured in popular publications including the New York Times and The Washington Post. They specialize in safe air travel for pets, and each move is customized to fit the needs of their clients. Pets’ safety is their primary concern and they provide a dedicated Client Care Specialist who updates and tracks the flight during the trip and is a main point of contact throughout the move process.

3. Animal Land Pet Movers seems to be another pretty good company. They are not currently Better Business Bureau accredited, but seem to have pretty good reviews on Yelp.

4. Island Pet Movers is a Hawaii-based company. It is not currently Better Business Bureau accredited, but I don't see any complaints filed with the Better Business Bureau, and I haven't personally heard anybody complain about them. They do have a couple mixed reviews on Yelp.

5. PCS Pets is another option, but there is not much information about them online. There is nothing about them on the Better Business Bureau website and they don't come up in Yelp. It may be because they're a newer company, but I would contact other companies first.

Not Recommended

Just so you know, a couple of our blog readers have mentioned a company called AkonaPet. There have been several complaints with them on Hawaii Life's site as well as complaints filed with the Better Business Bureau. They also have a pretty bad review on Yelp and have bad reviews all over the internet. I wouldn't recommend using them. I just wanted to bring that to your attention in case you come across their site or hear about them some other way.

Additional Information & Resources